This policy explains how Thessia Labs LLC handles information connected to this public website, including direct emails, public contact requests, language preferences, and routine site operations.

What this policy covers

This policy covers Thessia's public website. It does not describe client systems, third-party services, or delivery environments that Thessia may configure separately for customers.

The public site is informational. It does not offer public user accounts, public checkout, or public self-service customer portals.

Information we may process

Depending on the interaction, Thessia may process the following categories of information:

• Information you choose to send directly, such as an email message or a contact inquiry.
• Basic technical request information needed for hosting, security, troubleshooting, and fraud or abuse prevention.
• Preference data stored in your browser, including public-language selection and cookie-consent/local storage choices.

Cookies and browser storage

As of this policy date, Thessia uses an essential ASP.NET culture cookie to remember public-language preference and uses browser local storage for the cookie-consent banner state. If someone signs into a restricted account or admin area, essential authentication cookies also apply to that session.

Thessia does not currently use third-party advertising cookies on this website. The public site does use Google Analytics 4 and Microsoft Clarity after visitor consent to understand traffic, page use, and session behavior. Browser settings can still be used to clear cookies or local storage.

How we use and retain information

Thessia may use direct contact information to respond to inquiries and continue business discussions that you initiate. Technical and security data may be used to operate, defend, and improve the website.

Information is retained only for as long as reasonably needed for communication, security, legal, compliance, and normal operational purposes. Preference data stored in your browser remains there until it expires or you clear it.

Your choices and requests

You can contact Thessia to request access to, correction of, or deletion of information you previously shared, subject to legitimate legal, security, or record-retention needs.

You can also manage browser-level cookie and storage settings directly on your device. This page is informational and is not a substitute for specific legal advice about your own rights.

Contact us

If you have questions about these terms or policies, contact Thessia Labs LLC using the details below.

• By email: human@thessia.ai
• Use the contact page

We aim to respond within 3 to 5 business days.